Is ‘Managing Diversity’ anything more than a fancy new name for Equal Opportunities? THE DIFFERENCE shows how a strategy which recognises people’s diversity can release potential, enhance staff motivation, improve performance and deliver better service to customers. Now available on DVD with menu-access to each section, and English subtitles which can be switched on if needed.

Video 1: What the Photocopier saw
48 minutes of powerful and entertaining
drama scenes showing the costs and benefits of managing a diverse team badly or
well. The action revolves around the office photocopier, a silent witness to
countless everyday incidents revealing how the business suffers when team
members fail to treat each other with respect. This is a subtle training video
and there is little spoonfeeding - because Diversity is a subtle and complex
subject. Users who want clear guidance about training points will find it in the
accompanying Training Manual. This is also a more versatile training video than
most - the scenes could contribute to training in a number of other areas,
including communication skills, team working and supervisory skills.

Video 2: Real people: different people
Six people talk about the prejudices and
stereotypes they encounter at work because of their personal characteristics:
their age, gender, race, sexuality, disability or parental responsibilities.
Each has their own way of dealing with other people’s attitudes towards them.
For some, prejudice causes extra pressure to achieve. Some are less able to work
effectively because of the attitudes they meet. In this 24 minute programme, we
also hear about the positive benefits each of the six brings to work by being
‘different’.

Training Manual
The DVD comes with a comprehensive Training
Manual on CD-ROM, structured to support use by trainers or individual learners. Includes a detailed supplement about the legal framework for diversity and equal opportunities.

'enabled us to put together a comprehensive workshop on diversity ... one of the best videos / DVDs I have seen for a long time'
- Lynne Powell, National Probation Service
'Head and shoulders above the other
Diversity videos we previewed.' - Ian Caldecourt,
National Westminster Bank
'an excellent starting point for raising awareness'
- People Management
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