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Video 1: Working with disabled staff

Disability: is it a physical or mental impairment? Or is it the way the world fails to cater for you if you’re not ‘normal’?

This 30 minute video challenges many assumptions about disabled people. In it we meet people with a range of different impairments, working successfully in widely different jobs. 

The case studies raise issues about prejudice,  access to work, attitudinal barriers, training and support. There is also an entertaining ‘Equipment & Adaptations Lucky Dip’, which shows that making ‘reasonable adjustments’, as the law requires, is often simpler and less expensive than people imagine.

Video 2: Serving customers with disabilities

13 million adults in the UK have a disability or care for someone who has. If you’re in business, you ignore this huge market at your peril.

This 20 minute video shows how making goods and services accessible to disabled people is good business sense. And it explains why ‘accessibility’ does not just mean ramps for wheelchair users.

Beyond physical accessibility, the examples show the importance of awareness of disabled people’s needs. The ‘Equipment & Adaptations Lucky Dip’ shows how easy it often is to serve disabled customers better. And the programme ends with a guide to disability ‘etiquette’.

Manual on CD-rom including:

introduction to disability issues, disability facts & figures, action for employers, guidance on etiquette, advice on using the videos, questions for discussion, detailed notes on the Disability Discrimination Act 1995, communication brief, sources of help.

Follow this link for a selection of organisations which can provide help with disability issues.

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