Workplace Mediation:
the right solution at the right time
Angel Productions now offers a workplace mediation service: a skilled,
independent mediator will come to your workplace to resolve one-to-one
conflict. This new service builds on our long-established expertise in
equality, diversity, bullying, harassment and dignity at work.
Recent research by the CIPD* has shown that ‘the scale of workplace
conflict is remarkable and has increased in the recession’[1]. Left to
themselves, even trivial difficulties between colleagues can fester and
grow until they ruin working lives, relationships and productivity.
Managed in traditional ways, conflict often leads to expensive and
stressful disciplinary and grievance procedures or employment tribunal
hearings, resignations and dismissals.
The good news is that more and more organisations are turning to
mediation as a better, cheaper, more constructive alternative. They are
doing so because it works: 9 out of 10 users report that mediation
resolves the issues it addresses either partly or completely[2].
Mediation can help you avoid formal and legal procedures, but it is not
only suitable for cases which would otherwise require these. When
problems in a working relationship emerge, the earlier mediation is
used, the better the prospects of success.
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We use a structured, well tested method of mediation with a proven track
record:
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It is
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It is NOT about
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• speedy
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• winning or losing arguments
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• confidential
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• apportioning blame for past problems
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• impartial
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• imposing solutions.
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The aim is to find common ground and focus on the future.
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> NEXT PAGE: Why use Angel Productions as your independent, external
mediator?
* For more general information about workplace mediation, what it is,
how it works, and who is using it, we recommend the following reports
from the Chartered Institute of Personnel and Development (CIPD) which
you can download from the links below:
[1] Conflict Management, March 2011
[2] Workplace Mediation – How Employers do it, July 2008
[3] Mediation – An Employer’s Guide, September 2008
